Disclose AI conversations
If a visitor can be answered by an AI agent, they have to be told. Clearly, and no later than the first interaction. The duty is the deployer's, not the vendor's: switching on the AI mode in Zendesk, Intercom, Gorgias, Tidio or HubSpot makes it yours.
You're chatting with an AI assistant. It can make mistakes. Ask for a human at any time.
Set it as the assistant's opening message, inside the chat window itself. Per-vendor placement →