Article 50 by vendor

Whether the AI-disclosure duty applies, and exactly where in each vendor's console the wording goes. 36 vendors covered.

Purpose-built AI agents

These are LLM agents by design. If they talk to people in the EU, Article 50(1) applies — there is no configuration that turns that off.

ChatBot.com

Disclosure placement and wording

Chatbase

Disclosure placement and wording

Voiceflow

Disclosure placement and wording

Botpress

Disclosure placement and wording

Ada Support

Disclosure placement and wording

Chatsimple

Disclosure placement and wording

Wonderchat

Disclosure placement and wording

SiteGPT

Disclosure placement and wording

Chatling

Disclosure placement and wording

CustomGPT.ai

Disclosure placement and wording

Kommunicate

Disclosure placement and wording

ElevenLabs Conversational AI

Disclosure placement and wording

Custom OpenAI-backed widget

Disclosure placement and wording

Google Dialogflow

Disclosure placement and wording

IBM watsonx Assistant

Disclosure placement and wording

Chat platforms with an AI mode

These ship both human-routed and AI-agent modes. The duty applies if the AI mode is enabled on your workspace, and only you can confirm that.

Intercom

Fin AI Agent

Crisp

MagicReply / Crisp AI

Tidio

Lyro AI

HubSpot Chat

Breeze / AI Chatbot

Zendesk / Zopim

Zendesk AI agents

LiveChat

LiveChat AI / ChatBot.com

Tawk.to

Tawk AI Assist

Smartsupp

Mira AI

JivoChat

JivoChat AI Agent

Gorgias

Gorgias AI Agent

Help Scout Beacon

Disclosure placement and wording

Landbot

Landbot AI

Typebot

Disclosure placement and wording

ManyChat

Disclosure placement and wording

Userlike

Userlike AI Automation

Chaport

Disclosure placement and wording

Drift / Salesloft

Disclosure placement and wording

Re:amaze

Disclosure placement and wording

Scripted widgets

Likely outside the AI-system definition, but the "obvious to a reasonably well-informed person" test still applies.

Olark

Disclosure placement and wording